Reynolds & Reynolds DMS Integration

KB Article #8186

Please be sure to send inventory data to PartsEye prior to your scheduled stock order time and enter your submitted PartsEye orders into your DMS in a timely manner. 

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Click an option below to get started:

• To send an inventory file to PartsEye: 

  1. Log in to ERA-IGNITE. 
  2. Using the Application Navigator in ERA-IGNITE (blue starburst icon in the top left corner), navigate to Retail Management Intelligence for the correct store and branch. 
     
  3. If not already there, click Dynamic Reporting from the left side panel.
     
  4. On the Available Reports tab, search for the report by your dealer code. Click the report once to select it.
     
  5. Click [F11] Run with Options from the bottom right. 
     
  6. Choose Run and Export from the Run Options window and click OK. 
     
  7. If prompted, enter the captcha. 
  8. Wait for confirmation that the report was exported. The file will automatically transfer via the PartsEye software installed on your PC. 
     
  9. Log in to the PartsEye website.
  10. Click the Stock Order tab.
      
  11. Update/Verify the Qty of parts suggested is correct for each line.
      
  12. Check the Inventory Data Last Update. If the date is not the most recent date and time that you have exported the file, please contact Support at 888-776-5792 (Option 3 and Option 1).
      
  13. Add the Order Reference number.
      
  14. Click Save Changes.
      
  15. Click Submit Order.
      

• Follow the appropriate process below, based on using ERAccess or ERA-IGNITE: 

  • To enter your PartsEye order into Reynolds via ERAccess: 

    1. Begin on screen 2000 in ERAccess (blue screen). 
       
    2. Run the PartsEye Order Entry Tool shortcut on your desktop. 
       
    3. The tool will navigate through the DMS screens and enter the order lines one by one. IMPORTANT: Do not touch the mouse or keyboard until the order entry is complete. 

  • To enter your PartsEye order into Reynolds via ERA-IGNITE: 

    1. Using the Application Navigator in ERA-IGNITE, navigate to Parts for the correct store and branch.
    2. Choose Add Part Order from the list to open the Add Record window. 
       1. If this option is not available, click Configure, then add the shortcut to Add Part Order to the list of Favorites. 
    3. Run the PartsEye Order Entry Tool shortcut on your desktop. 
       
    4. The tool will navigate through the DMS screens and enter the order lines one by one. IMPORTANT: Do not touch the mouse or keyboard until the order entry is complete. 
    5. Click Update to save the order.