Using PartsEye

  • Using the OEM Dashboard in PartsEye

    KB Article #8763The OEM Dashboard in PartsEye provides OEM users with a centralized view of dealership performance...

  • PartsEye: Managing Stock Orders

    KB Article #8709PartsEye will send email notifications about new suggested stock orders. The Stock Order tab will ...

  • Comparing your DMS to PartsEye

    KB Article #8559 Make daily stock orders the easy part. Here are 7 ways PartsEye improves the daily stock order pr...

  • PartsEye: Submitting a PartsEye Protected Return

    KB Article #8299 The PartsEye return will be automatically suggested/generated on the 1st of each month. To be eli...

  • PartsEye: Generic Part Return Criteria

    KB Article #8264 All part numbers in the same supersession chain must meet the following return criteria. As soon ...

  • Adding Fleet Value Parts to Stock Orders

    KB Article #7837 Isuzu offers special pricing for select parts, known as Fleet Value parts, that can replace OE pa...

  • Searching for a Part Using Locator

    KB Article #7772 The Locator allows you to search local dealer inventory to find specific parts. You can search fo...

  • Managing Override Lists

    KB Article #7766 Override lists are a way to prevent certain parts from being suggested by PartsEye. There are th...

  • Generating an Accrual Return

    KB Article #7990 Accrual returns allow dealers to identify obsolete inventory and, if desired, generate a suggeste...

  • Creating a Drop Ship Order

    KB Article #7839 Generating drop ship orders is similar to generating stock orders.  Note: Adding items to a gener...

  • Adding Parts to a Stock or Drop Ship Order

    KB Article #7817 Parts can be added to a stock order or a drop ship order individually or in bulk, by uploading an...

  • Viewing Part Details

    KB Article #7783 Whenever a hyperlinked part number is clicked, it opens the part details. There are five sections...

  • Adding and Viewing Part Number Notes

    KB Article #7811 Notes can be added to part numbers to keep track of any pertinent information.  Click an option ...

  • Overriding Click-to-Buy Prices

    KB Article #7849 Click-to-Buy allows dealers to purchase parts from each other.  Parts are priced based on their a...

  • Overriding Stock Orders in Unusual Hold

    KB Article #7836 The Unusual Order Hold status places stock orders into an uneditable state. PartsEye users cannot...

  • PartsEye FAQs

    KB Article #7779 The following are some frequently asked questions regarding PartsEye.  Click a question below to...