• Creating an Account

  KB Article #7974 A new PartsEye account can be created in a few minutes.  To create an account: From yo...
  Updated June 14, 2024 13:49

• Logging In to PartsEye

  KB Article #7770 Forgot your password? Click here to reset your password. To log in: Using your Interne...
  Updated October 04, 2024 15:10

• Accessing Your Dealer Account

  KB Article #7771 Once logged in to PartsEye, find your dealer's account to get started.  To access your ...
  Updated July 22, 2024 18:21

• Resetting Your Password

  KB Article #7859 If you forget your password, it can be reset at any time from the login page.  Passwords...
  Updated July 28, 2023 14:02

• Viewing Hot Topics

  KB Article #7765 The Hot Topics tab displays important and featured information for PartsEye users.  To ...
  Updated July 19, 2024 18:26

• Getting Started with PartsEye

  KB Article #7808 Welcome to PartsEye! PartsEye is a unique, innovative web-based inventory planning and m...
  Updated September 01, 2023 13:18

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• Using the OEM Dashboard in PartsEye

  KB Article #8763The OEM Dashboard in PartsEye provides OEM users with a centralized view of dealership pe...
  Updated February 27, 2026 14:36

• PartsEye: Managing Stock Orders

  KB Article #8709PartsEye will send email notifications about new suggested stock orders. The Stock Order ...
  Updated November 03, 2025 20:12

• Comparing your DMS to PartsEye

  KB Article #8559 Make daily stock orders the easy part. Here are 7 ways PartsEye improves the daily stock...
  Updated May 21, 2025 13:42

• PartsEye: Submitting a PartsEye Protected Return

  KB Article #8299 The PartsEye return will be automatically suggested/generated on the 1st of each month. ...
  Updated July 31, 2024 13:28

• PartsEye: Generic Part Return Criteria

  KB Article #8264 All part numbers in the same supersession chain must meet the following return criteria....
  Updated June 13, 2024 13:52

• Adding Fleet Value Parts to Stock Orders

  KB Article #7837 Isuzu offers special pricing for select parts, known as Fleet Value parts, that can repl...
  Updated October 08, 2024 18:00

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• Managing On Hand Value Over 9 or 12 Months (With PartsEye Protected Return)

  KB Article #8467 Percentage on-hand Value over 9 or 12 months is the percentage of parts inventory on han...
  Updated January 17, 2025 21:07

• PartsEye: Best Practices for Eliminating Aged Non-protected Inventory

  KB Article #6868 PartsEye can help you reduce your dealer’s obsolescence by providing tools, reports, pro...
  Updated July 19, 2024 18:14

• Understanding Max Stocking Level

  KB Article #7840 Max stocking level is the maximum amount of inventory permitted to be on hand and on ord...
  Updated July 25, 2023 15:47

• Understanding Net Utilization

  KB Article #6869 Net Utilization measures the percentage of part numbers and order lines suggested by Par...
  Updated February 28, 2024 17:43

• Managing Suggested Inventory of Total On Hand

  KB Article #7738 The value of on-hand inventory suggested by PartsEye as a percentage of total Inventory ...
  Updated June 11, 2024 18:30

• Managing On Hand Value Over 9 or 12 Months (Without PartsEye Protected Return)

  KB Article #7737 Percentage on-hand Value over 9 or 12 months is the percentage of parts inventory on han...
  Updated March 31, 2025 21:44

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• Changing Settings for the Monthly Performance Report

  KB Article #8325 The Monthly Performance Report must be emailed to the Factory Representative and at leas...
  Updated October 23, 2024 19:13

• Printing the Return Packing Slip

  Isuzu U.S. and Isuzu Canada Dealers Only KB Article #8146 Isuzu U.S. and Isuzu Canada dealers must prin...
  Updated July 19, 2024 19:53

• Running Reports

  KB Article #7747 There are a number of reports that can be customized to analyze your PartsEye usage.  T...
  Updated June 11, 2024 18:35

• Running the Inventory List Report

  KB Article #7748 The Inventory List report displays a list of all your inventory, along with stock levels...
  Updated July 19, 2024 20:02

• Running the Obsolescence List Report

  KB Article #7749 The Obsolescence List report shows current Non-Protected obsolescence on-hand values tha...
  Updated July 19, 2024 20:11

• Running the Suggested Stock List Report

  KB Article #7755 The Suggested Stock List shows a list of parts suggested to stock.  To run a Suggested ...
  Updated July 19, 2024 20:29

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• PartsEye: Fullbay DMS Integration

  KB Article #8721This article explains how to activate and configure the PartsEye integration within Fullb...
  Updated May 11, 2026 18:44

• Tagging a PartsEye Order as Sent in Auto/Mate

  KB Article #8609The following is intended for PartsEye dealerships using Auto/Mate's Open/Mate integratio...
  Updated July 23, 2025 13:53

• OpenTrack DMS Integration Authorization (Subaru of America)

  KB Article #8486 OpenTrack is a web service application that allows outside vendors to access your Dealer...
  Updated February 24, 2025 16:47

• Enrolling in the CDK eStore (Subaru of America)

  KB Article #8462 A dealership employee with proper authority (as defined by CDK) must complete the addend...
  Updated December 19, 2024 22:38

• Enrolling in the CDK eStore

  KB Article #8441 A dealership employee with proper authority (as defined by CDK) must complete the addend...
  Updated December 17, 2024 14:17

• PartsEye Timelines for DMS Integrations

  KB Article #8233 There are two possible timelines for PartsEye DMS integration: Manual DMS Integrations...
  Updated July 23, 2024 18:11

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