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Getting Started
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Creating an Account
KB Article #7974A new PartsEye account can be created in a few minutes. To create an account: From your I...
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Logging In to PartsEye
KB Article #7770Forgot your password? Click here to reset your password.To log in: Using your Internet br...
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Accessing Your Dealer Account
KB Article #7771Once logged in to PartsEye, find your dealer's account to get started. To access your dea...
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Resetting Your Password
KB Article #7859If you forget your password, it can be reset at any time from the login page. Passwords m...
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Viewing Hot Topics
KB Article #7765The Hot Topics tab displays important and featured information for PartsEye users. To vie...
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Getting Started with PartsEye
KB Article #7808Welcome to PartsEye!PartsEye is a unique, innovative web-based inventory planning and man...
Using PartsEye
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Using the OEM Dashboard in PartsEye
KB Article #8763The OEM Dashboard in PartsEye provides OEM users with a centralized view of dealership pe...
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PartsEye: Managing Stock Orders
KB Article #8709PartsEye will send email notifications about new suggested stock orders. The Stock Order ...
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Comparing your DMS to PartsEye
KB Article #8559 Make daily stock orders the easy part. Here are 7 ways PartsEye improves the daily stock...
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PartsEye: Submitting a PartsEye Protected Return
KB Article #8299The PartsEye return will be automatically suggested/generated on the 1st of each month. T...
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PartsEye: Generic Part Return Criteria
KB Article #8264All part numbers in the same supersession chain must meet the following return criteria. ...
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Adding Fleet Value Parts to Stock Orders
KB Article #7837 Isuzu offers special pricing for select parts, known as Fleet Value parts, that can repl...
Managing Inventory
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PartsEye Performance Report Glossary
KB Article #8858The full definitions and calculation formulas for each metric are available in the attach...
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Managing On Hand Value Over 9 or 12 Months (With PartsEye Protected Return)
KB Article #8467Percentage on-hand Value over 9 or 12 months is the percentage of parts inventory on hand...
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PartsEye: Best Practices for Eliminating Aged Non-protected Inventory
KB Article #6868PartsEye can help you reduce your dealer’s obsolescence by providing tools, reports, prog...
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Understanding Max Stocking Level
KB Article #7840 Max stocking level is the maximum amount of inventory permitted to be on hand and on ord...
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Understanding Net Utilization
KB Article #6869Net Utilization measures the percentage of part numbers and order lines suggested by Part...
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Managing Suggested Inventory of Total On Hand
KB Article #7738The value of on-hand inventory suggested by PartsEye as a percentage of total Inventory I...
Running Reports
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Changing Settings for the Monthly Performance Report
KB Article #8325The Monthly Performance Report must be emailed to the Factory Representative and at least...
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Printing the Return Packing Slip
Isuzu U.S. and Isuzu Canada Dealers Only KB Article #8146 Isuzu U.S. and Isuzu Canada dealers must prin...
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Running Reports
KB Article #7747There are a number of reports that can be customized to analyze your PartsEye usage. To r...
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Running the Inventory List Report
KB Article #7748The Inventory List report displays a list of all your inventory, along with stock levels,...
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Running the Obsolescence List Report
KB Article #7749The Obsolescence List report shows current Non-Protected obsolescence on-hand values that...
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Running the Suggested Stock List Report
KB Article #7755 The Suggested Stock List shows a list of parts suggested to stock. To run a Suggested ...
DMS Integration
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PartsEye: Fullbay DMS Integration
KB Article #8721This article explains how to activate and configure the PartsEye integration within Fullb...
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Tagging a PartsEye Order as Sent in Auto/Mate
KB Article #8609The following is intended for PartsEye dealerships using Auto/Mate's Open/Mate integratio...
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OpenTrack DMS Integration Authorization (Subaru of America)
KB Article #8486 OpenTrack is a web service application that allows outside vendors to access your Dealer...
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Enrolling in the CDK eStore (Subaru of America)
KB Article #8462 A dealership employee with proper authority (as defined by CDK) must complete the addend...
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Enrolling in the CDK eStore
KB Article #8441 A dealership employee with proper authority (as defined by CDK) must complete the addend...
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PartsEye Timelines for DMS Integrations
KB Article #8233 There are two possible timelines for PartsEye DMS integration: Manual DMS Integrations...